Accessibility Commitment

CoStar Group is committed to providing usable and accessible content for all of our users, including those with disabilities. CoStar Group continually strives to improve accessibility and user experience based on the World Wide Web Consortium (W3C)'s Web Content Accessibility Guidelines (WCAG) 2.1, Levels A and AA.

To facilitate and evaluate our accessibility efforts, we have partnered with Level Access to leverage their technology platform and 25 years of experience to achieve and sustain conformance to accessibility standards. Its accessibility program evaluates our digital products periodically in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. CoStar Group, moreover, provides an assistive CX technology application to customers who have trouble typing, gesturing, moving a mouse or reading.

The application is free to download, and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free and touch-free navigation and more.

When you click on certain links on our website, you may be directed to a third-party managed website where you may be subject to the privacy, copyright, security and information-quality policies of that third-party website. We cannot guarantee that such third-party websites will comply with the accessibility requirements of applicable law, including but not limited to the Web Content Accessibility Guidelines (WCAG).

Support & Feedback

We welcome any suggestions and comments about improving the digital experience of our mobile and web applications. If you experience difficulty accessing or using content on our website, mobile application, or any other digital channel, please email us at support@costar.co.uk or call us at 020 3205 4500. In your message, please provide your contact information, the webpage address or other location where you experienced difficulty and a brief description of the issue you encountered.